Page <TITLE> could not be copied due to unmigrated macros. Please edit and save <TITLE> to migrate it manually. You can find more information about this issue in our documentation.

Macros are updated from time to time (i.e. more parameters are added). In some edge cases, an unmigrated macro can cause this error.

To resolve this issue, please edit the page and save it (without need to make any changes to it manually). This migrates all macros to their current version. Afterwards, you should be able to use PTC again.

For more details, please see this ticket at Atlassian JIRA: https://jira.atlassian.com/browse/CONFCLOUD-33246

The macro (PTC Button) doesn't show up

There is an issue regarding the update of the macro list for your browser. Normally, the new macros should appear a few minutes after installing the app. If not you can try the following steps:

  1. Delete the cache for Confluence in your browser and refresh the page.

  2. Open Confluence in an incognito window.

For more details, please see this ticket at Atlassian JIRA: https://jira.atlassian.com/browse/CONFCLOUD-58280

I need help with setting up the PTC / I need to report a bug

We are always very grateful for any bug reports or questions. Please feel free to open a new ticket on our Service Desk.